Frequent questions

All the information that you need to remove the maximum party to your domain.

• What is a domain?

  A domain is the name in Internet that allows to identify and to locate companies, organizations, people€¦ Thanks to the domain we can have directions of webpages or have easily recognizable accounts of e-mail.

• What types of domains exist?

  We can be two groups of domains: the generic domains and the territorial domains. The first group, the one of the generic domains or gTLD (geographical Top Level Domain) are those that do not make reference to a determined country among others, as for example they are .com, .net, or .info. The second group is the territorial domains or ccTLD (country code Top Level Domains) and is those domains that yes are bound to a country in particular, as they can be .es (Spain) Spain, .gr (Greece) or .fr (France). The territorial domains always have two letters and they adjust to standard ISO 3166. Some territorial domains have specific conditions of registry according to the country or territory to which they make reference.

• What is the contact of a domain?

  The contact of a domain is the information on the registrante or proprietor of the domain at issue. Several types of contact exist, as they are the proprietors, the administrative contact, the technician and the contact of invoicing. The data of contact in each can be of the same person or talk about to different.

• I can change the contacts of a domain?

  , Yes clear that you can change the contacts of a domain, but you must consider that following the extension of domain which it is can have specific limitations. An example is the domain .es, that needs the shipment a form which you must ask for as well as copies of the national identity document of the previous one and the new contact to realise the €˜Transmission of Name of Domain€™.

• What are servers DNS?

  Servers DNS are those that give service to a domain and those that are in charge to provide the information regarding the place in which this domain is lodged.

• How long he takes in registering a domain?

  If the method of chosen payment is paypal credit card or, the registry of the domain is immediate. With other methods of payment the registry of the domain will not be effective until the payment of this one is not received.

• What is the transference of a domain?

  It is the act to move a domain from a supplier to another one.

• Transfer of generic domains (.com, .net, .org, .info, .biz)

  In order to be able to transfer a generic domain this one to count with more than 60 days of antiquity from its first registry and to be renewed less than does not make 45 days previous to the transference request. It is very important that it has access to the mail of the present administrative contact to be able to accept the process of transfer of domain. Otherwise the transference will not be possible. It reviews that the domain is not blocked in the present recorder and asks for the authorization code to him AUTH code or EPP code, without him you will not be able to transfer your domain. Finally, we recommended to you to initiate the process of transfer of the domain a month before the date of expiration of the same so that there is not any problem.

• Transfer of territorial domains (.es, .com .es, nom.es, .org .es)

  In order to be able to transfer a territorial domain first that you must consider it is that this one is not expired. It verifies that you have access to the email of administrative contact and follows the instructions of ESNIC for the transfer of the domain. If you do not have access to the email of administrative contact changes it, either asking it your present recorder or asking for it to ESNIC. We recommended to you that you initiate the process of transfer of your domain a month before the date of expiration of the same.

• Transfer of the territorial domain .eu

  In order to be able to take to end the transfer of a domain .eu first you must realise the transfer request. EURid will send an e-mail to you in which you must confirm the transference of domain through a webpage. Once the process of transfer of the domain has finalized this one will have a new term of use to tell to 365 days being the first day the same in which the transfer was realised.

• How long it takes in transferring a domain?

  Once you have accepted the email of transfer of domain, within between 5 and 7 days workable your domain will be transferred the new recorder.

• In the transfer of a domain it loses his operativity?

  You do not have because to lose its operativity. If you do not indicate the opposite your domain will keep the DNS from origin. In case you want or you need to modify servers DNS to those of DatabaseMagic you must consider that, although the change is immediate, the propagation of the domain can take between 24 and 48 hours.

• I have to change the DNS of a domain in its transfer?

• Why it has failed the transfer of my domain?

  The most common reasons by those than usually fail the transfer of a domain can be: 1. Blockade of the domain to prevent fraudulent transfers. You will have to qualify it in the present recorder. 2. Auth code (EPP Key) incorrect. It verifies that you introduce the key of the domain well. 3. That you have registered or transferred this domain in a term smaller to 60 days. 4. That the domain is expired. If it is thus you will have to renew it in your present supplier and later to ask for its transfer. 5. That they have not been responded to the post office necessary to realise the transfer of domains. It reviews the account of mail of administrative contact and the folder €œnot wished€ to discard that the post office are not arriving there. Accept them and you continue with the transfer of the domain. If you are not safe of the account e-mail of administrator of your domain you can consult the data in the following directions: Domains .es --> https://www.nic.es/sgnd/dominio/publicBuscarDominios.action | Generic domains --> https://whois.icann.org/es/lookup?name=

• The domain to transfer is expired

  If the domain to transfer is expired first you must renew it in your present supplier and, once renewed, later to ask for the transference of the domain.

• My present supplier rejects my request of transfer, what I can do?

  By security and to avoid the robbery of domains, some suppliers reject the requests of transfer of domains. If this it is your case, ponte in touch personally with the recorder and transfers your desire to him to begin the process of transfer of the domain. If the problem persists and the supplier does not want to accept the transfer of the domain, we recommended to you that you contact with the regsitradora organization to demand the ownership of this domain.

• How much it costs to transfer a domain?

  In DatabaseMagic we did not receive by the management of the transfer of domains. The amount that you will have to pay is the price of each domain, in the same way that if it were a renovation, since in the process of the transfer of domain, this one will renew by a year to more tell from the day that it asks for his transfer. They are excluded the territorial domains .es and their variants that do not have cost some and that do not modify their date of expiration.

• It is necessary to count on hosting to contract a domain?

  It is not necessary to contract hosting to contract a domain.

• What are the mail redirections?

  If you have mailboxes of mail with other domains you can vice versa create redirections from your new domain towards which or you have, or.

• What are the redirections Web?

  Thanks to the redirections Web you can point a domain towards any other direction Web, being able to maintain the original direction in the navigator.

• If registry or transfer my domain with DatabaseMagic, also I will count on support 24x7?

  Yes, without doubts! All our clients count on attendance 24x7 for any doubt that can arise in the registry or transfer from its domain. Our specialized equipment in domains will help with the managements of registry and transfer you of domains.